Privacy Policy

1. Information We Collect

We only collect information necessary for communication, project discussions, and website improvement.

A. Information you provide

• Name
• Email address
• Company or organisation (optional)
• Project details or message

B. Automatically collected information

• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website
• IP address (anonymised, where supported)

We do not collect sensitive personal data.

2. How We Use Your Information

• Respond to inquiries and project requests
• Schedule calls or meetings
• Improve website performance and user experience
• Maintain website security
• Understand general traffic patterns (anonymous analytics)

We do not sell or rent personal data to third parties.

3. Legal Basis for Processing

Depending on your region, we process personal data on the basis of:

• Consent (contact forms, booking calls)
• Legitimate interest (improving our website, maintaining security)
• Contractual necessity (client-related communication)

For EU visitors, processing follows GDPR principles of lawfulness, fairness, and transparency.

4. How We Store and Protect Data

• HTTPS encryption
• Secure servers and restricted access
• Encrypted storage for messages and contact data
• Regular security patches and monitoring

We keep personal information only as long as necessary to respond and maintain business records.

5. Sharing of Information

A. Service providers (under strict agreements)

For example email hosting, analytics tools, and call-booking services.

B. Legal authorities

Only when required by Indonesian law or lawful international requests.

We do not share personal data with advertisers or unrelated third parties.

6. International Data Transfers

Some data may be processed outside your country due to our global client work. We ensure third-party services implement appropriate safeguards (GDPR-compatible where applicable).

7. Your Rights

You may request to:

• Access your personal data
• Update or correct your data
• Request deletion
• Withdraw consent
• Ask how your data is used

To submit a request, email us at hello@ordent.co.

8. Cookies and Analytics

We use cookies for:

• Basic website functionality
• Anonymous analytics (traffic and performance)

You may disable cookies through your browser settings. Disabling cookies may affect some features, but not core functionality.

9. Children’s Privacy

This website is not intended for individuals under 18 years old. We do not knowingly collect children’s personal information.

10. Links to Other Websites

Our website may include links to external websites. We are not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this policy occasionally. The updated version will be posted here with a revised “Last updated” date.

12. Contact Us

If you have questions about this policy or your data, reach us at hello@ordent.co.

Bandung, Indonesia